Use this menu item on the User - Incoming Calls page to

• Turn Call Forwarding Busy On
• Turn Call Forwarding Busy Off

The Call Forwarding Busy service allows you to redirect your calls to another number when you are engaged in a call.

Turn Call Forwarding Busy On

Use this procedure to redirect your calls to another number when you are engaged in a call.

1. On the User - Incoming Calls menu page click Call Forwarding Busy. The User - Call Forwarding Busy page displays.
2. Click the "On" button.
3. Type the number to forward your calls to in the Calls Forward to text box (dashes, parentheses, or spaces are not necessary). If this number is not one assigned to the group, type the complete number: + . For example, "+1" must precede long distance calls within the U.S. This is required information when the service is on. The text box must be populated with a valid phone number.
4. Save your changes. Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.
   To exit without saving, select another page or click Cancel to display the previous page.

Turn Call Forwarding Busy Off

Use this procedure if you do not want to redirect your calls to another number when you are engaged in a call.

1. On the User - Incoming Calls menu page click Call Forwarding Busy. The User - Call Forwarding Busy page displays.
2. Click the "Off" button.
3. Save your changes. Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.
   To exit without saving, select another page or click Cancel to display the previous page.

To forward all calls to another extension or external number when your line is busy:

Lift up handset

Press * 1 5

Dial extension number or the external number to which calls are to be forwarded

Listen for feature acceptance message

Replace handset

To deactivate this service:

Lift up handset

Press # 1 5

Listen for feature acceptance message

Replace handset