Use this menu item on the User - Call Control menu page to

• Hold a Call at a Phone Without Call Control Functionality

The Flash Call Hold service allows you to hold a call at a phone with no Hold button.

Hold a Call at a Phone Without Call Control Functionality

Use this procedure to hold a call at a phone with no Hold button.

1. On the User - Call Control menu page click Flash Call Hold. The User - Flash Call Hold page displays, showing instructions for Flash Call Hold.
2. To hold a call at a phone without call control functionality, flash the phone (click the flash button or click the hangup button once).
3. Dial the Flash Call Hold Feature Activation Code.
4. Make the second call.
5. To toggle between calls, flash the phone and dial the Flash Call Hold Feature Activation Code.
6. To display the previous page, click OK. The User - Call Control page is displayed.

Put an existing call on hold and make another call. You can speak alternately with the 2 parties.

To activate this service:

Press "Flash" or tap the hook switch

Press * 2 2

Listen for dial tone

Dial the extension number or the external number that you wish to call

To toggle between the two parties

Press "Flash" or tap the hook switch

Press * 2 2

Listen for dial tone

Resume your conversation with the party who was put on hold